Outdoor Furniture (Aluminum Powder Coated Outdoor Furniture Products)

Aquadise Furnishings warranties all outdoor furniture to be free from manufacturing defects in materials and workmanship. Provided the furniture is assembled correctly and is subjected to normal use, Aquadise will cover your outdoor furniture under the following five (5), three (3), and one (1) year warranties.

5-YEAR LIMITED WARRANTY

Aquadise warranties all powder-coated aluminum frames for five (5) years from the date of purchase against structural failure.

3-YEAR LIMITED WARRANTY

Aquadise warranties the powder coat finish on all aluminum frames for three (3) years from the date of purchase against peeling, flaking, and blisters.

Aquadise warranties all hardware used in the construction of its outdoor furniture for three (3) years from the date of purchase to be free from defects and against structural failure.

1-YEAR LIMITED WARRANTY

Aquadise warranties composite sling products for one (1) year from the date of purchase against any major discoloration, structural failure, and tearing on the product.

EXCLUSIONS

Structural failure or damages due to incorrect assembly, lack of regular maintenance, improper use, roughness, abuse, or neglect are not covered.

Normal wear or stretching of fabrics due to weathering or use, fading, or minor discoloration is not covered.

Damages or failure caused by freight or acts of nature (e.g., freezing temperatures, ice, hurricane, tornado, high winds, etc.) are not covered.

Damages to powder-coated aluminum and steel products caused by environmental conditions (e.g., excessive humidity) or rust are not covered.

Aquadise is not liable for personal injury related to improper use or neglect of the furniture.

Damages caused by suntan oil or other chemicals are not covered.

The application of chemical or any modifications made by the end user will void the warranty.

RECOMMENDATIONS

Aquadise recommends storing furniture indoors in an upright position during cold weather or hazardous weather conditions to avoid potential damage caused by natural causes, which are not covered under the warranty.

Proper storage, care, and routine maintenance will help prevent structural failure and extend the life of the product, ensuring years of memorable outdoor living.

SHIPPING

Aquadise will cover shipping charges related to warranty claims for one (1) year from the date of purchase. After this period, the end user will incur all shipping costs related to warranty claims.

SUBMITTING A WARRANTY CLAIM

Proof of purchase (e.g., order number, purchase order number, etc.) and the original shipping address, and photo documentation of damage or failure are required for all warranty claims. When a warranty claim is submitted, a case number will be issued. This case number is required in all communication related to the specific warranty claim.

Once the claim is submitted, Aquadise will determine at its discretion whether to repair or replace the defective part or the whole piece of furniture.

If a replacement product is provided, Aquadise will, at its discretion, determine whether the defective product should be shipped back to Skys The Limit.

EXCEPT AS PROVIDED ABOVE, WE DISCLAIM ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, AS TO MERCHANTABILITY OR OF FITNESS FOR ANY PARTICULAR PURPOSE, AND IN NO EVENT WILL WE BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE SALE OR USE OF OUR PRODUCT.

POOL UMBRELLA WARRANTY LINK TO WARRANTY PAGE POOL UMBRELLA SECTION

DISCLAIMER: Aquadise Furnishings reserves the right to alter or modify designs, product styles, or product specifications and discontinue frames and fabrics to the entire range of manufactured and distributed products without prior notice.

 WIND DAMAGE
 Wind ratings do not form part of, nor fall under, any of Aquadise Umbrellas’ warranties. Wind ratings are intended as a guide to the relative strength of the umbrellas only and are tested at their optimal positions. Umbrellas with any degree of tilt added should not follow any wind ratings provided. Wind can be extremely variable, depending on the surroundings, elevation, gusts, etc. In high wind or sudden extreme weather conditions, all umbrellas should be closed and secured immediately, regardless of size, weight, or base weight, and never be left unattended or tilted in the open position.

Aquadise will not be held responsible for damage to your umbrella, furniture, or property.

ELEVATED/ROOFTOP
Warranties and published wind ratings do not apply to any umbrella on a rooftop or an elevated patio above the ground level of the property.

7-YEAR FABRIC​​​​​​​
Aquadise offers 9 oz. marine grade solution-dyed acrylic fabric from several mills, including Sunbrella®, Outdura®, and RECASENS. All marine-grade acrylic fabrics we use carry a warranty of 7 years from the original date of purchase. All upholstery-grade fabrics we use carry a warranty of 5 years from the original date of purchase. The warranty protects against the significant loss of strength and color in normal atmospheric conditions. The product must be properly installed, maintained, and used under normal use and environment. This warranty does not cover damage caused by contact with foreign objects, abuse, negligence, vandalism, burns of any kind, improper cleaning techniques, normal wear, perforations, weather soiling, environmental pollution stains, natural disasters, rot, mildew, or acts of nature. Damage caused by the storage method or location used by clients is not covered. To ensure our products’ longevity, we recommend closing your umbrella and securing it with a tie band in high winds. In addition, be sure the fabric is pulled away from the ribs as outlined below. High winds will cause the umbrella fabric to rub together, causing friction, which can result in premature thinning of the fabric, discoloration, and possible pinholes over extended use. We strongly suggest the use of a protective cover or safely storing the umbrella until the winds and harsh weather subside. Damage of this nature is not covered under warranty.

 DISCLAIMER: When opening and closing the umbrella, the user must be sure all fabric is pulled away from the ribs to prevent unnecessary rubbing of the fabric against the frame or hardware. This could result in premature wearing or holes in the fabric. Damage of this nature is not covered under warranty. The warranty, if applicable, does not cover labor, frames, systems, or installation supplied by the dealer or reseller. The replacement fabric canopy is covered for the time remaining in the original warranty and does not activate a new 10-year or 5-year warranty.

 2-YEAR CRANK MECHANISM
Aquadise warrants the crank mechanisms in the Pool Umbrella for 2 years from the original date of purchase. This warranty includes manufacturer defects of crank handles, crank axles, and para-cord.

3-YEAR FRAME WARRANTY
Aquadise warrants the frame structure of the Pool Umbrella for 3 years from the original date of purchase. This warranty includes manufacturer defects to the notch, runner, center pole, and skeleton structure. This warranty does not include damages sustained to these umbrellas if operated improperly, while in any degree of tilt, or if left unattended.​​​​​​​

DISCLAIMER: Before opening any umbrella, gently “fluff” the umbrella ribs (spread them apart by hand) first, and then begin to open the umbrella. If you feel any impingement whatsoever during opening, halt opening and repeat this process until there is no more resistance.​​​​​​​

3-YEAR POWDER COAT/FINISH​​​​​​​ WARRANTY
Aquadise warrants all powder coat finishes on aluminum masts on the Pool Umbrella for 3 years from the original date of purchase. This warranty includes chipping, peeling, flaking, bubbling, and fading of the powder coat finish on the aluminum masts only.

1-YEAR UMBRELLA BASE

Aquadise warranty covers manufacturing defects only. It does not cover breakage due to contact with foreign objects, chipping of the finishes, crumbling of concrete, or any damage associated with transporting the base.

RUST
It is a natural part of the aging process for all steel and iron-based materials; therefore, it is not considered a defect and is not covered under any of Aquadise’s warranties. Steel bases and mounts are designed to require minimal maintenance and should be kept clean and well-maintained. Galvanized steel will show unavoidable imperfections due to the finishing process and therefore, must be accepted in the condition in which it is received.

SEASIDE AND INDOOR/OUTDOOR POOL USE
Salt and chlorides can accumulate on the powder coat finishes and on raw material finishes, such as Brushed Silver (MS) (umbrella specific) and Platinum (SR), leading to premature finish failure.

Failure or neglect to make needed cleanings on powder coat finishes may cause paint to blister, flake, or bubble, and such failure will void the limited warranty.
Failure to maintain umbrella and base finishes may cause aluminum and metals to pit, oxidize, or corrode. Such failure will void all warranties.

GENERAL DISCLAIMER
Aquadise Umbrellas’ warranties do not cover damage to any umbrellas or umbrella bases related to extreme weather, abuse, misuse, or any damage that occurs as a result of contact with the ground or any other foreign object due to sudden and severe weather events or other extreme acts of nature.

Aquadise Umbrellas’ warranties are only applicable to products that are properly secured to Aquadise bases or anchoring systems equal to or greater than recommended by Aquadise. Failure to properly secure Aquadise Umbrellas to Aquadise bases equal to or greater than recommended will void all warranties. If warrantable damage occurs, Aquadise will refinish, replace, or repair any item in this category at its own discretion.

 All warranty claims must be filed via email, and Aquadise may ask for photos and/or videos describing the warranty claim.

BEACH UMBRELLAS

WARRANTY

Aquadise offers a 1-year limited commercial warranty on all Beach Umbrellas to be free from manufacturing defects in materials and workmanship. Provided these products are assembled correctly and are subjected to normal use,

EXCLUSIONS

Structural failure or damage due to incorrect assembly, lack of regular maintenance, improper use, roughness, abuse, or neglect is not covered.

Normal wear or stretching of fabrics due to weathering or use, fading, or minor discoloration are not covered.

Damages or failure caused by acts of nature (e.g. freezing temperatures, ice, hurricane, tornado, high winds, etc.) are not covered.

Damages caused by environmental conditions (e.g., excessive humidity) or rust are not covered.

Aquadise is not liable for personal injury related to improper use or neglect of the products.

Damages caused by suntan oil or other chemicals are not covered.

The application of chemical or any modifications made by the end user will void the warranty.

Outdoor Custom Cushions

Aquadise offers a 1-year limited commercial warranty on fabrics in cushions, This warranty covers against defects in craftsmanship, such as tearing, discoloration, or fading under normal commercial use conditions. However, it excludes issues like sagging, compression, or variations in fabric stretch and recovery, which are considered normal wear and are not covered. It’s important to note that natural flattening or compression of cushions over time is expected with regular use and is not covered under this warranty

What is NOT covered

• Failure caused by unreasonable, unanticipated, or abusive use
• Failure caused by a lack of reasonable and necessary care and maintenance
• Normal fading of fabrics, upholstery, or woven materials
• Deterioration, discoloration, fading, etc., is due to chemicals, cleaning products, sun lotions, and others, extreme heat, or sunlight.
• Flattening or compression of cushions and pads
• Minor variations in the color and texture of finishes
• Damage caused by acts of nature

Chaise Sunshades and Food & Beverage flags

Aquadise offers a 1-year limited commercial warranty on all Chaise Sunshades and Food & Beverage flags to be free from manufacturing defects in materials and workmanship. Provided these products are assembled correctly and are subjected to normal use,

EXCLUSIONS

Structural failure or damage due to incorrect assembly, lack of regular maintenance, improper use, roughness, abuse, or neglect is not covered.

Normal wear or stretching of fabrics due to weathering or use, fading, or minor discoloration are not covered.

Damages or failure caused by freight or acts of nature (e.g., freezing temperatures, ice, hurricane, tornado, high winds, etc.) are not covered.

Damages caused by environmental conditions (e.g., excessive humidity) or rust are not covered.

Aquadise is not liable for personal injury related to improper use or neglect of the products.

Damages caused by suntan oil or other chemicals are not covered.

The application of chemical or any modifications made by the end user will void the warranty.